Dear User, Welcome to www.dogusmarineservices.com, a website owned by Doğuş Otomotiv. The "Terms of Use and Privacy/Personal Data Protection Policy and Clarification Text" regulate the provisions regarding the provision of information and services on our website to our valued users. The following definitions are important for the use of the www.dogusmarineservices.com website owned by Doğuş Otomotiv. Accordingly;

User/Users: Natural persons who become members of the site by providing their personal data, specifically the information requested in the contact forms on the site, with their explicit consent, or who simply visit the site without providing their personal data.

Personal Data: Any information relating to an identified or identifiable natural person,

Processing of Personal Data: Personal data may be processed wholly or partly automatically or as part of any data recording system.

This includes any operation performed on data, such as obtaining, recording, storing, preserving, modifying, rearranging, disclosing, transferring, acquiring, making available, classifying, or preventing the use of data, through non-automatic means.

Site: The website located at www.dogusmarineservices.com ,

FSEK: The Law on Intellectual and Artistic Works No. 5846.

Law No. 5651: The Law on the Regulation of Publications on the Internet and Combating Crimes Committed Through These Publications.

Law No. 6698 refers to the Law on the Protection of Personal Data.

A- Terms of Use Terms of Use, Access, Limitation of Risk and Liability, IP Addresses and Cookies

• The website www.dogusmarineservices.com and all documents on the site are the property of Doğuş Otomotiv. These documents may not be copied or reproduced except when necessary for viewing on the online system. Notwithstanding the foregoing, you may print pages from the site for your personal use. Independent of the general principle stated above, Doğuş Otomotiv may provide the option to download wallpapers, screensavers, and other programs from the site. Any legal responsibility arising from any use that infringes on intellectual and industrial property rights related to the documents on this site rests with the user.
• If you wish to link to this site, the link should redirect to the main page of www.dogusmarineservices.com. ( www.dogusotomotiv.com.tr )
• While Doğuş Otomotiv has taken measures within its available means to ensure the website is free from viruses and similar malicious software, the user is responsible for providing and implementing their own virus protection system for ultimate security. In this context, the user acknowledges that by accessing the www.dogusmarineservices.com website, they are responsible for all errors that may occur in their software and operating systems, and for all direct or indirect consequences thereof.
• All prices, information, images, descriptions, and news (collectively referred to as "information") on the www.dogusmarineservices.com website are for informational and promotional purposes only. The user may not claim that the "information" on the website is incorrect or that they have suffered any damage based on this information. The user acknowledges that if they intend to take any action based on this information, they are obligated to obtain the final and reliable information from Doğuş Otomotiv and its authorized dealers, and that Doğuş Otomotiv is not liable for any outdated information published on the website.
• Doğuş Otomotiv reserves the right, at its sole discretion, to change the content of the site at any time, to modify or terminate any service provided to users, and to delete user information and data registered on the www.dogusmarineservices.com website. While Doğuş Otomotiv has taken all necessary precautions to ensure the website is error-free, it does not provide any guarantee regarding existing or potential errors on the site.
• The information on the www.dogusmarineservices.com website regarding Doğuş Otomotiv authorized dealers, the standard and optional features of vehicles imported by Doğuş Otomotiv, and the recommended retail prices for authorized dealers is valid as of the last update date. For definitive information regarding vehicles and Doğuş Otomotiv authorized dealers, we strongly recommend contacting Doğuş Otomotiv and/or its authorized dealers. In this context, Doğuş Otomotiv declares that the information on this website (unless explicitly stated otherwise) does not constitute a sales offer and does not represent a commitment on behalf of Doğuş Otomotiv.
• If a criminal complaint or official investigation request is received from official authorities regarding a user, and/or if it is determined that the user has committed any electronic sabotage or attack that hinders or alters the operation of Doğuş Otomotiv systems, Doğuş Otomotiv reserves the right to investigate the user's identity information and report it to legal authorities. Doğuş Otomotiv is responsible for ensuring the security of its website, all its sub-sites, and other information systems. Scanning for vulnerabilities in websites and other information technology systems for commercial purposes, in good faith, or for any other reason, and exploiting these vulnerabilities to damage systems, leak information, etc., are illegal. In case of such activities, sanctions may be applied in accordance with Law No. 5651 on the Regulation of Publications on the Internet and Combating Crimes Committed Through Such Publications. In the event of such attempts, Doğuş Otomotiv reserves the right to initiate legal proceedings, including the type of attack, the time of the attack, and data collected regarding the attacker, and to demand penalties ranging from fines to imprisonment.
• In some cases, non-personally identifiable information may be collected. Examples of this type of information include the type of internet browser you use, your operating system, and the domain name of the site from which you linked to or accessed our site.
• When you visit the site, information may be placed on your computer. This information will be in the form of a cookie or similar type of file and will help us in several ways.

  Cookies are used by Doğuş Otomotiv to determine how you use the website/mobile application/mobile site, including where and from which devices you connect to the e-commerce platforms operated by Doğuş Otomotiv, what content you view on the website/mobile application/mobile site, and the duration of your visit.

  Doğuş Otomotiv also uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to analyze how visitors use the website/mobile application/mobile site through statistical information/reports.

  For more information about the use of Google Analytics (including opt-out options), please visit: https://www.google.com/intl/tr/policies/privacy/#infocollect

10. Matters to be Considered Pursuant to Law No. 5846 on Intellectual and Artistic Works and Law No. 5651 on the Regulation of Publications Made on the Internet and Combating Crimes Committed Through Such Publications

The User(s) acknowledge and agree that the website may contain links providing access to other websites or content, that Doğuş Otomotiv is not responsible for the control, accuracy, or adequacy of these links, and that Doğuş Otomotiv does not endorse or guarantee the accuracy of the information contained on these sites in any way, and has no liability for the content on these sites. They further acknowledge and agree that Doğuş Otomotiv, or any of its affiliated group companies, employees, directors, authorized persons or organizations, bear no legal or criminal responsibility for any material or moral, positive or negative, and potential damages or expenses incurred as a result of the use of these sites and/or their content, or the consequences of decisions made based on this content, or due to their failure to read or comply with the site's terms of use. The User(s) also acknowledge and agree that Doğuş Otomotiv does not guarantee the accuracy and/or adequacy of the information contained on the site.

The User(s) acknowledge and agree that the website may contain any text, information, comments, opinions, news, images, pictures, figures, graphics, and other materials belonging to Doğuş Otomotiv or a third party or organization; that Doğuş Otomotiv possesses the legal rights regulated by the Industrial Property Law regarding these materials; and that these materials may not be copied, modified, reproduced, published, sold, used, or interfered with without the permission of Doğuş Otomotiv. All logos, brands, corporate emblems, and model names on vehicles published on this site are protected by the provisions of the Industrial Property Law and other relevant legislation. Logos may not be copied or used in any way. The User(s) acknowledge and agree that Doğuş Otomotiv, or any of its affiliated or related group companies, or its employees, directors, authorized persons or organizations, shall have no legal or criminal liability whatsoever for the use of information obtained from the placement of the Doğuş Otomotiv logo or pages of the website on another website in any way, or from any content uploaded to the website by third parties or visitors, or from any content that does not give rise to liability due to the general use of the internet.

• Dogus Automotive reserves the right to modify, renew, or cancel any provision of the "Terms of Use" on the website www.dogusmarineservices.com without prior notice. Any modified, renewed, or canceled provision will be effective for all users from the date of publication.
• Applicable Law, Competent Courts and Enforcement Offices:

  This “Terms of Use and Privacy Policy” is subject to the laws of the Republic of Turkey. In the event of any dispute, claim, or demand regarding the matters contained herein, the Courts and Enforcement Offices of Istanbul (Çağlayan) shall have jurisdiction.

• Final Provision:

  The User(s) irrevocably acknowledge, declare, and undertake that they have read the "Terms of Use and Privacy Policy" above before accessing the website and that they will comply with all the provisions stated above.

B- Privacy / Personal Data Protection Policy and Information Text

This policy explains the principles regarding the processing of personal data that Doğuş Otomotiv, in its capacity as Data Controller, needs to know for individuals whose personal data it processes, such as customers, visitors, and users of the website https://www.dogusmarineservices.com/. This Privacy/Personal Data Protection Policy and Disclosure Statement outlines the following:

1. a- What types of personal data does Doğuş Otomotiv collect?

2) b- How this personal data is used,

3. c- This explains what your rights are regarding the personal data processed by Doğuş Otomotiv and how you can exercise these rights.

4) d- Article 10 of the "Law on the Protection of Personal Data" (KVKK) aims to inform and enlighten data owners in accordance with the "Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform".

• The Data Controller

  is DOĞUŞ OTOMOTİV SERVİS VE TİCARET A.Ş., registered with the Istanbul Trade Registry Directorate under registration number 429183 and Mersis number 0-3090-1147-1300010, with its headquarters located at “Maslak Mah. Ahi Evran Cad. No: 4 İç Kapı No:13 Sarıyer/ İSTANBUL”.

• The Personal Data Processed, Purpose and Basis of Personal Data Processing:

  In order to provide you with better service and within the framework of legal obligations arising from the Law No. 6698 on the Protection of Personal Data, Law No. 5651 on the Regulation of Publications Made on the Internet and Combating Crimes Committed Through These Publications and related secondary legislation, Law No. 6563 on the Regulation of Electronic Commerce and related secondary legislation, and the Turkish Penal Code No. 5237 and related legislation; we request your personal data (such as name, surname, e-mail, mobile phone number) to enable us to fulfill these purposes and legal obligations. Depending on the campaign and in various specific situations, this information may be expanded (name, surname, date of birth, mobile phone number, email, gender, address, occupation, education, marital status, boat information, information that the member has consented to share through social media accounts if connected via those channels, all of the member's shopping information, i.e., which merchant, shopping point and time, how much was paid, which campaign was used, the amount of discount received, product information in the purchase, browsing and clicking information on the application, location information where the application was opened) may be requested from you. Based on your explicit consent, this personal data may be collected by our company for the following purposes: planning, monitoring and improving the processes of providing, selling, marketing, promoting and after-sales support services for the products and services offered; providing and offering you various advantages and personalized advertising, promotion, sales, marketing, event management, information, promotion, campaign notifications; Customer Relationship Management (CRM activities), loyalty program, membership processes; designing and/or executing advertising and/or promotion and/or marketing activities in digital and/or other media; corporate communication activities, customer relationship management. Data is processed for the following purposes: planning and/or execution of processes, social responsibility and/or civil society activities, sponsorship activities; conducting surveys and customer satisfaction research and providing related services; ensuring the legal and commercial security of our company and those with whom we have business relations; for job applications and human resources practices; and for the provision of related services, provided that the data is processed in accordance with the law and principles of honesty, accurate and up-to-date when necessary, for specific, clear and legitimate purposes, relevant to the purpose for which it is processed, limited and proportionate, and retained for the period stipulated in the relevant legislation or necessary for the purpose for which it is processed.

• To Whom and for What Purpose the Processed Personal Data May Be Transferred: Your personal data may be transferred to the following individuals/organizations in accordance with the purposes stated under the heading "Processed Personal Data, Purpose and Basis of Personal Data Processing":
  • Doğuş Customer Systems Inc. (see www.dogusmusterisistemleri.com)
  • Doğuş Holding Inc. (See www.dogusgrubu.com.tr)
  • Doğuş Holding subsidiaries and affiliates, (See www.dogusgrubu.com.tr)
  • Domestic and/or foreign third parties with whom Doğuş Otomotiv has a contractual relationship
  • Doğuş Otomotiv subsidiaries, affiliates and shareholders (See www.dogusotomotiv.com.tr)
  • Manufacturers of vehicles imported by Doğuş Otomotiv (See www.dogusotomotiv.com.tr)
  • Doğuş Otomotiv authorized dealers and authorized service centers (See www.dogusotomotiv.com.tr)
  • Companies providing research, promotion and consultancy services that process data on behalf of Doğuş Otomotiv and its authorized dealers/authorized service centers
  • ZUBİZU Bilişim Hizmetleri A.Ş (https://www.zubizu.com/)
  • Institutions and organizations permitted by legislation.
• Method and Legal Basis for Personal Data Collection:

  Your personal data may be collected by our company through automated or non-automated methods within the scope of our commercial activities, via our website, social media platforms, parties with whom we have a business relationship and/or from whom we receive services that complement our activities, contracted organizations, and other similar channels, verbally, in writing, or electronically. Your personal data may also be processed and shared within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law and in accordance with the legal grounds and purposes stated in Article 2 of this Disclosure Statement.

• Pursuant to Article 11 of the Law No. 6698 on the Protection of Personal Data

  , you have the right to apply to Doğuş Otomotiv to:

  a) learn whether your personal data is being processed,
  b) request information if it is being processed,
  c) learn the purpose of processing and whether it is being used in accordance with its purpose,
  d) know the third parties to whom it has been transferred domestically/internationally,
  e) request correction if it has been processed incompletely/incorrectly,
  f) request its deletion/destruction within the framework of the conditions stipulated in Article 7 of the Law No. 6698 on the Protection of Personal Data,
  g) request that the third parties to whom it has been transferred be notified of the actions taken in accordance with paragraphs (d) and (e) above, h)
  object to a result that arises against you solely due to analysis by automated systems,
  i) demand compensation for damages if you have suffered damage due to unlawful processing.

  In accordance with Article 11 of the Law No. 6698 on the Protection of Personal Data, you can submit your requests regarding your personal data, along with information/documents verifying your identity, in the following ways:

  • in writing, by sending a petition to our company address, addressed to the Digital Transformation and Corporate Communications Department;
  • by sending an email from your Registered Electronic Mail (KEP) address registered on our company's website;
  • by sending an email with a secure electronic signature or from the email address you provided to our company and registered in our system to kisiselverilerim@dogusotomotiv.com.tr. Your application must be made in accordance with Article 5, paragraph 2, titled "Application Procedure" of the "Notification on the Procedures and Principles for Applications to the Data Controller". Your application will be evaluated by our company, and a response will be provided within a maximum of 30 (thirty) days, depending on the nature of your request.
• Measures Regarding the Protection of Personal Data

  The protection of personal data is an important issue for Doğuş Otomotiv. Doğuş Otomotiv takes the necessary measures to protect personal data against unauthorized access or loss, misuse, disclosure, alteration, or destruction of this information. Doğuş Otomotiv undertakes to keep your personal data confidential, to take all necessary technical and administrative measures and to exercise due diligence to ensure confidentiality and security. Despite Doğuş Otomotiv taking the necessary information security measures, in the event that personal data is damaged or falls into the hands of third parties as a result of attacks on the website and system, Doğuş Otomotiv will immediately notify you and the Personal Data Protection Board.

• Maintaining the Accuracy and Up-to-Date Nature of Your Personal Data:

  The User(s) acknowledge and declare that they understand the importance of maintaining the accuracy and up-to-date nature of the information they share on the website in order to exercise their rights regarding their personal data under the Law No. 6698 on the Protection of Personal Data and other relevant legislation, and that they will be solely responsible for any consequences arising from providing incorrect information.

• Deletion, Destruction, or Anonymization of Your Personal Data:

  Your personal data, processed for the purposes stated in this "Terms of Use and Privacy/Personal Data Protection Policy and Clarification Text," will be anonymized and continue to be used by us when the purpose requiring processing ceases to exist, in accordance with Article 7/f.1 of Law No. 6698, and after the periods determined by law, in accordance with Article 138 of the Turkish Penal Code, have passed.

• Changes to the Privacy/Personal Data Protection Policy and Information Text:

  Doğuş Otomotiv may make changes to these “Terms of Use and Privacy/Personal Data Protection Policy and Information Text” at any time. These changes will become effective immediately upon the posting of the revised “Terms of Use and Privacy/Personal Data Protection Policy and Information Text” on the website https://www.dogusmarineservices.com/. You will be notified of any changes to these “Terms of Use and Privacy/Personal Data Protection Policy and Information Text”.

• Internet-Based Advertising:

  “Our company integrates personal data obtained from online and offline sources, in compliance with relevant legislation, into internet-based platforms. Our company uses this data to enable business units to conduct necessary data analytics studies to benefit customers from the products and services offered by our company, to customize and recommend products and services to customers based on their usage habits and needs, and/or to analyze data for collaborating companies/brands to provide personalized advertising, campaigns, and other benefits. In this regard, we also utilize data management platforms and similar digital advertising platforms and technologies to conduct targeted advertising and/or provide target audiences for advertisers' digital advertising projects. We may collaborate with different companies under specific contracts for the management of these platforms and receive support from various companies in operational processes.

  Using online customer information obtained through methods such as cookies, digital device identifiers, and SDKs, and customer information obtained from offline sources, our company may categorize and group its customers on digital advertising platforms or technologies. This data is integrated into digital advertising platforms using various algorithms and internationally accepted encryption methods, and is securely stored.” This information is stored.

  To conduct internet-based advertising, we use the Data Management Platform (DMP). Our company creates an anonymous profile on the DMP using cookies, cross-device/cross-contact technologies (e.g., static IDs), or other unique identifiers provided by the customer to the DMP (e.g., device ID). This information is used and stored solely to show you marketing content that is more relevant to you. For more information about this cookie, please visit the privacy policy page of the relevant platform. If you do not consent to the use of cookies, please visit the relevant platform's page to opt out of data sharing.